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Specfiction
Starting Member
17 Posts |
Posted - 13 January 2008 : 14:21:46
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Problem having system (forum) send emails to posters who has subscribed to a forum. On my forum posters seem to only be able to subscribe at board level although I've tried to set the max level to topic--no subscription icon. Even at board level the forum does not send an email to me when I start a new topic. Any help? |
Edited by - Specfiction on 13 January 2008 14:32:23 |
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Podge
Support Moderator
    
Ireland
3776 Posts |
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Specfiction
Starting Member
17 Posts |
Posted - 13 January 2008 : 15:48:37
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This feature is not intuitively implemented. The only place to set the feature is in Admin Forum Features where you set the level--board-topic. When I set board I see the icon, when I set topic I don't. I can't test the feature since it doesn't respond to my posts. The FAQ imply that mod/admin can set on/off at every level--where!! The FAQ describe what the feature does but not the details of setting and testing which is what I want. |
Edited by - Specfiction on 13 January 2008 15:49:46 |
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Podge
Support Moderator
    
Ireland
3776 Posts |
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Specfiction
Starting Member
17 Posts |
Posted - 13 January 2008 : 18:42:59
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I just saw the tutorial and made the changes. But without the tutorial, this would have been impossible to figure out. |
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Podge
Support Moderator
    
Ireland
3776 Posts |
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texanman
Junior Member
 
United States
410 Posts |
Posted - 14 January 2008 : 10:58:57
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quote: Originally posted by Specfiction
I can't test the feature since it doesn't respond to my posts. .
You can always create a regular account for yourself  |
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Specfiction
Starting Member
17 Posts |
Posted - 14 January 2008 : 12:12:56
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Thanks Podge, I know sys admin is a thankless job. Okay, it's working. But one more question: what about "topic" level subscription? I don't see an icon anywhere, and board works on topics when subscribed and Catagory and Forum are enabled, as per tutorial. |
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Podge
Support Moderator
    
Ireland
3776 Posts |
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Specfiction
Starting Member
17 Posts |
Posted - 14 January 2008 : 13:19:21
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I must have missed this "check box" on my forum--this is not an intuitive feature for me. Then I looked to subscribe to "this" topic to get an email when you responded (Podge), but apparently you haven't turned the "subscription" feature on! |
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Podge
Support Moderator
    
Ireland
3776 Posts |
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Podge
Support Moderator
    
Ireland
3776 Posts |
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Specfiction
Starting Member
17 Posts |
Posted - 14 January 2008 : 16:12:09
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I'm not saying this to be an ass, only as something helpful. After running the forum for a couple of years now and being on other forums, I think that subscription is the single most valuable feature to make a board lively. The way it's implemented here is less than optimal. In many other forums you are "subscribed" to a topic you talk in. That's the default. It keeps everyone coming back automatically. If you don't want emails, you can click a box in your profile. The way this is implemented is too complicated and most people will not even understand what the subscription icon is for. |
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Podge
Support Moderator
    
Ireland
3776 Posts |
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