Snitz Forums 2000
Snitz Forums 2000
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

 All Forums
 Help Groups for Snitz Forums 2000 Users
 Help: MOD Implementation
 Constant log off problem
 New Topic  Topic Locked
 Printer Friendly
Next Page
Author Previous Topic Topic Next Topic
Page: of 3

matko
New Member

54 Posts

Posted - 23 May 2007 :  10:18:13  Show Profile
I am experiencing problem with constant logging off from the forum. When I log in I can see active topics from my last visit, but when I come back to the same active topics page date & time of my last login is now my current login time.

When I log in as admin and try to change some settings, I have to log in everytime I access item on admin page and often I have to log in after I submit some changes (which are then lost I have to set them again).

When you browse forum, after some time (not constant) you will suddenly find yourself logged off and you have to log in again. This problem has been reported by several users, so it's not related to my computer.

As a try to identify the problem I was running the same forum code with the same databse on my local computer and everything was fine then.

I did some search on this forum and I did find one relevant topic reporting exactly the same problem, but no solution.

Anybody can help?

Edited by - matko on 23 May 2007 13:32:16

AnonJr
Moderator

United States
5768 Posts

Posted - 23 May 2007 :  10:29:33  Show Profile  Visit AnonJr's Homepage
Any code changes? Is your forum in a frame or using URL re-direction?

Also, have you looked at adding a compact policy? May or may not help, but it won't hurt.
Go to Top of Page

gary b
Junior Member

USA
267 Posts

Posted - 23 May 2007 :  10:49:18  Show Profile  Visit gary b's Homepage
matko...

Many forum users are MUCH more experienced than I... AnonJr and many others. But I'm not afraid of offering comments/suggestions even though they might be incorrect. You must simply treat them as suggestions... not guaranteed solutions!

quote:
As a try to identify the problem I was running the same forum code with the same databse on my local computer and everything was fine then.


To me, this narrows the issue. The only difference in these scenarios is 'the server'. I have an issue with one hosting company. They do not support 'session variables'. Their processing of cookies is intermittent. This has caused untold problems -- including cyclic Admin login problems.

If one of the more knowledgeable people here can give you the name(s) of session variables/cookies used, you could always add some response.write statements temporarily to the main forum page. If you get logged off, refresh the page. Are the necessary and expected session variables/cookies displayed?? If not, talk to your hosting company.

Just a thought...
Go to Top of Page

PPSSWeb
Junior Member

312 Posts

Posted - 23 May 2007 :  11:35:23  Show Profile
My guess is the session timeout is set too low. If it is set to something like 5 minutes it could time out as it may take a user that long to read a post before submitting another request to the server. Usually I set the timeout to 15 minutes or so. I would check with your host on this to find out what their timeout is set to.
Go to Top of Page

matko
New Member

54 Posts

Posted - 23 May 2007 :  11:48:38  Show Profile
quote:
Originally posted by AnonJr

Any code changes? Is your forum in a frame or using URL re-direction?


I am using moded portal version from Image, but I was experiencing this on clean 3.4.06 version too.

Forum is not in a frame and I am not sure what you mean by URL redirection and compact policy, could you please be more specific?

quote:
PPSSWeb: My guess is the session timeout is set too low.

That was initially my idea too, but why would it log you off even if you have remeber password chceked? During admin session it looks like log off is hapenning every minute or so, while during browsing is longer than that...

gary b: The difference is also that I was using IE in Win2k to access forum on localhost, while normaly I use IE & WinXP to browse forum.

Edited by - matko on 23 May 2007 11:51:40
Go to Top of Page

ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 23 May 2007 :  12:00:02  Show Profile  Send ruirib a Yahoo! Message
Is your forum URL properly specified in Admin Options -> Main Forum Configuration?


Snitz 3.4 Readme | Like the support? Support Snitz too
Go to Top of Page

matko
New Member

54 Posts

Posted - 23 May 2007 :  13:25:41  Show Profile
I believe so, what could be wrong in that? What is written there looks like this:

http://www.kredo.sk/bforum/

Edited by - matko on 23 May 2007 13:31:10
Go to Top of Page

ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 23 May 2007 :  15:00:18  Show Profile  Send ruirib a Yahoo! Message
Try deleting your cookies, then close all browser windows and try again. If it doesn't sort it, let us know.


Snitz 3.4 Readme | Like the support? Support Snitz too
Go to Top of Page

AnonJr
Moderator

United States
5768 Posts

Posted - 23 May 2007 :  15:10:53  Show Profile  Visit AnonJr's Homepage
Even if it does sort it, let us know.

As to your earlier question, some Domain services use URL redirection instead of actually pointing to your site, it has the same effect as using a frame. A compact policy helps tell the browsers that its ok to trust the cookies from your site and to not treat them as 3rd party cookies - which can happen if your forum is in a frame or the domain service is using URL redirection. There are a few threads on adding a compact policy floating around here.
Go to Top of Page

matko
New Member

54 Posts

Posted - 23 May 2007 :  15:42:39  Show Profile
quote:
Originally posted by ruirib

Try deleting your cookies, then close all browser windows and try again. If it doesn't sort it, let us know.


I tried this already, I tried to change cookies from forum to website, but no help

AnonJr: How can I assess if my provider is using URL redirection?
Go to Top of Page

AnonJr
Moderator

United States
5768 Posts

Posted - 23 May 2007 :  15:50:37  Show Profile  Visit AnonJr's Homepage
The simpler option would be to just go ahead and add a compact policy and see if the problem goes away. (clean your cache, cookies, etc. after you add the code and before you declare victory/defeat)
Go to Top of Page

ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 23 May 2007 :  15:51:30  Show Profile  Send ruirib a Yahoo! Message
Try adding the compact privacy policy: http://forum.snitz.com/forum/topic.asp?TOPIC_ID=57136#312084


Snitz 3.4 Readme | Like the support? Support Snitz too
Go to Top of Page

AnonJr
Moderator

United States
5768 Posts

Posted - 23 May 2007 :  15:54:25  Show Profile  Visit AnonJr's Homepage
Dang, beat me to it... just took a little too long to find the topic again.
Go to Top of Page

ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 23 May 2007 :  15:58:51  Show Profile  Send ruirib a Yahoo! Message
Boomarks, bookmarks... Mark... I have all the important ones bookmarked...


Snitz 3.4 Readme | Like the support? Support Snitz too
Go to Top of Page

AnonJr
Moderator

United States
5768 Posts

Posted - 23 May 2007 :  16:20:52  Show Profile  Visit AnonJr's Homepage
I have a good many bookmarked... just not all on the same computer.
Go to Top of Page

matko
New Member

54 Posts

Posted - 23 May 2007 :  17:20:45  Show Profile
Thanks a lot, I will try that first thing tomorrow, today I don't have access to my source code.
Go to Top of Page
Page: of 3 Previous Topic Topic Next Topic  
Next Page
 New Topic  Topic Locked
 Printer Friendly
Jump To:
Snitz Forums 2000 © 2000-2021 Snitz™ Communications Go To Top Of Page
This page was generated in 0.34 seconds. Powered By: Snitz Forums 2000 Version 3.4.07