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 Help: General / Classic ASP versions(v3.4.XX)
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angeliay
Starting Member

5 Posts

Posted - 18 April 2007 :  09:57:25  Show Profile
When someone posts a message and tries to use the Link button this is what they get: url, /url, the link code doesn't show the link, the image button:img, /img and no image. I have HTML turned off, with Forum Code on is doesn't work and with HTML on it doesn't work. How can the users insert a link or pic and it actually work?! I have the current version of the software. I've tried it in both Firefox and IE.

Edited by - angeliay on 18 April 2007 09:59:14

Shaggy
Support Moderator

Ireland
6780 Posts

Posted - 18 April 2007 :  10:10:49  Show Profile
Got a link 'til we have a look? Have you made any changes to your files?


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angeliay
Starting Member

5 Posts

Posted - 18 April 2007 :  10:19:20  Show Profile
quote:
Originally posted by Shaggy

Got a link 'til we have a look? Have you made any changes to your files?



Unfortunately I have this on my Intranet so I can't get you to it to see it. I haven't changed any of the files just the images. I have no idea where to even look for this.
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HuwR
Forum Admin

United Kingdom
20584 Posts

Posted - 18 April 2007 :  10:24:17  Show Profile  Visit HuwR's Homepage
could you maybe post some screenshots then to explain what you mean, it is going to be difficult to suggest a solution without understanding the problem
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angeliay
Starting Member

5 Posts

Posted - 18 April 2007 :  10:27:46  Show Profile
quote:
Originally posted by HuwR

could you maybe post some screenshots then to explain what you mean, it is going to be difficult to suggest a solution without understanding the problem



There isn't anything really to show, it looks just like this, I get no error, it just doesn't work no matter what I have turned on or off. You can link anything or add pics.
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HuwR
Forum Admin

United Kingdom
20584 Posts

Posted - 18 April 2007 :  10:35:05  Show Profile  Visit HuwR's Homepage
it just looks like what ?

what exactly happens when you press the button ? does it open a popup window, or just paste the tags into the post ?

if the [] are missing from around the tags, then something must have caused it, if it is not because you have edited the code then it must be something else,
what did you use to upload the files to the webserver ?
is it running in a nonenglish language?
is it a unix/linux server?

since this problem has never come up before we can't offer a solution without seeing something, or being given more information.
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angeliay
Starting Member

5 Posts

Posted - 18 April 2007 :  10:39:48  Show Profile
quote:
Originally posted by HuwR

it just looks like what ?

what exactly happens when you press the button ? does it open a popup window, or just paste the tags into the post ?

if the [] are missing from around the tags, then something must have caused it, if it is not because you have edited the code then it must be something else,
what did you use to upload the files to the webserver ?
is it running in a nonenglish language?
is it a unix/linux server?

since this problem has never come up before we can't offer a solution without seeing something, or being given more information.



No the [] are there, when you press the button the tags show up but don't work in the post. I uploaded the files directly on the server from the download. It is running on Windows Server 2003, IIS, in English. Nothing has been edited as far as code. The popup doesn't show up when you press the buttons and even it I hard code it into the text it still doesn't work. Hope that helps.
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PPSSWeb
Junior Member

312 Posts

Posted - 18 April 2007 :  10:59:56  Show Profile
Sounds to me like the format mode is set to Basic. Check the setting at the top of the post/reply window. If it is set to Basic, the FAQ has details on how to use the tags for creating a link.
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HuwR
Forum Admin

United Kingdom
20584 Posts

Posted - 18 April 2007 :  11:01:34  Show Profile  Visit HuwR's Homepage
quote:
when you press the button the tags show up but don't work in the post
what do you mean exactly by they don't work ?
have you tried typing a url between the tags ? as shown on the FAQ page ?
if so what happens, how is the url displayed after posting ?
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angeliay
Starting Member

5 Posts

Posted - 18 April 2007 :  11:14:47  Show Profile
quote:
Originally posted by HuwR

quote:
when you press the button the tags show up but don't work in the post
what do you mean exactly by they don't work ?
have you tried typing a url between the tags ? as shown on the FAQ page ?
if so what happens, how is the url displayed after posting ?



Yes I have, when you type in a url the code and the url shows in the post but no action, it doesn't work.
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HuwR
Forum Admin

United Kingdom
20584 Posts

Posted - 18 April 2007 :  11:18:12  Show Profile  Visit HuwR's Homepage
since you can't give us access can you at least post a screen dump of an affected post, otherwise we are going to be going backwards and forwards like this all day
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AnonJr
Moderator

United States
5768 Posts

Posted - 18 April 2007 :  15:09:38  Show Profile  Visit AnonJr's Homepage
Either that or use the free Wink program to capture exactly what you are doing as you are doing it. I suspect its working, just not the way you think....

Also, what version of the forum are you using, and what browsers is this happening in?
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pdrg
Support Moderator

United Kingdom
2897 Posts

Posted - 18 April 2007 :  15:54:17  Show Profile  Send pdrg a Yahoo! Message
Wink is a nice find :-) Similarly for online cross-platform meetings/collaboration, vyew.com is similar to a lightweight's livemeeting (or livemeeting before it lost it's way)
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AnonJr
Moderator

United States
5768 Posts

Posted - 18 April 2007 :  16:43:20  Show Profile  Visit AnonJr's Homepage
Yeah, I've been using Wink for a while now and I've been very happy with it - especially for the price.
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