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SArmyTech
Starting Member
10 Posts |
 Posted - 13 March 2006 : 11:58:12
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I believe I have done everything necessary to setup subscriptions, but do not see where I need to turn on subscriptions when I go to edit the forum properties (clicking on pencil in default.asp). Email function is enabled, highest level of subscription is selected (by forum), but when I go to edit forum properties, I see nothing about subscriptions. Should it be on that screen for me to select, or another screen?
Thank you!
The Salvation Army Correctional Services
www.salvationarmycorrections.org |
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Shaggy
Support Moderator
Ireland
6780 Posts |
Posted - 13 March 2006 : 12:24:08
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You'll need to edit each category you want to allow subscriptions in first and set the highest level to forum.
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 Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.” |
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SArmyTech
Starting Member
10 Posts |
Posted - 13 March 2006 : 15:45:24
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Ok, that part worked. As Admin, I have now subscribed a user to a forum. When a new topic is created or an old topic is replied to in that specific forum, will the subscriber be auto emailed if emailing is set to Yes under that user's profile, or is clicking on "email poster" the only way to send an email from the forum?
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Shaggy
Support Moderator
Ireland
6780 Posts |
Posted - 14 March 2006 : 07:02:30
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No, each member will need to manually subscribe to each forum they want to receive notifications for.
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Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.” |
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SArmyTech
Starting Member
10 Posts |
Posted - 14 March 2006 : 08:46:44
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To confirm, once manually subscribed to a forum, the subscriber will receive an automatic notification when a new topic is created in the forum?
Sorry for the confusion on my part. I need to find a way to automatically send notification to the subscriber's email whenever the forum is updated.
Thanks for the help! |
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Shaggy
Support Moderator
Ireland
6780 Posts |
Posted - 14 March 2006 : 10:17:41
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Yes, once a member subscribes to a forum, they will receive automated e-mail notification of all new topics and replies in that forum, except their own.
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Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.” |
Edited by - Shaggy on 14 March 2006 10:18:07 |
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SArmyTech
Starting Member
10 Posts |
Posted - 15 March 2006 : 09:11:33
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Since I received no email from the forum in either my Lotus Notes work email or my gmail personal account, I must have configured something incorrectly. I, as admin, created a new topic and I am currently a subscriber to that forum as a test, using my name. Nothing appeared in my Lotus Notes. I changed my profile to look at my gmail account, but nothing showed up there either. Any ideas?
Thanks! |
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Shaggy
Support Moderator
Ireland
6780 Posts |
Posted - 15 March 2006 : 09:16:11
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To clarify, do you have a second account that you have used to subscribe to the forum. If not, that's your problem; you will not receive notification of your own posts? If so, are any of the other e-mail feaures working on your forum. Also, double check that neither you e-mail provider nor e-mail client junked the mail.
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Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.” |
Edited by - Shaggy on 15 March 2006 09:16:54 |
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SArmyTech
Starting Member
10 Posts |
Posted - 15 March 2006 : 10:39:46
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Yes, I have my admin account, and also my own named account. My named account's profile has my Lotus Notes email address and I am subscribed to the forum with that account. As admin, I replied to a topic in the subscribed-to forum and also created a new topic in that same forum. So far, no email in my Lotus Notes. I then changed my named account profile to show my personal gmail email, and created another topic as admin, which then should show up as a notifier in gmail. Nothing is there. It could be my email server config is not right, so I emailed my Notes admin for help. I have not tried to send an email from the forum yet, but will try today.
Thanks again! |
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Shaggy
Support Moderator
Ireland
6780 Posts |
Posted - 15 March 2006 : 10:42:30
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Let us know how you get on with testing the forum's other e-mail features, as that could be key. I doubt it's your Lotus account as you also failed to receive any mails to your G-Mail account.
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Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.” |
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SArmyTech
Starting Member
10 Posts |
Posted - 15 March 2006 : 16:02:13
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| Email functions do not work on either Lotus Notes or my personal gmail. I did not receive notifications on either. Our Notes admin states that the Notes servers do not match the choices given under the Snitz email components, such as CDONTS and CDOSYS. If we do not have SMTP mail servers, what other option do I have to setup automatic email notifications? |
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SArmyTech
Starting Member
10 Posts |
Posted - 15 March 2006 : 16:34:08
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I have tried all email functions that I could find, including emailing poster, but I get nothing in gmail. Even though I do need to somehow get Lotus Notes email to work, as that is our corporate standard, I can't even get notifications in gmail. If there is anyone who knows the Snitz email component setup for gmail, please reply. I will use my gmail as a test, then figure out what to do about Notes!
Thanks for your helpful hints! |
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Shaggy
Support Moderator
Ireland
6780 Posts |
Posted - 16 March 2006 : 07:02:20
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You'll find a file called testemailcomponent.asp within the tools.zip file found in the main zip file. If you upload that and run it, it will tell you what e-mail components you have installed.
As this is now a seperate issue, I would suggest you start a new topic, after searching, in the E-mail Configuration forum.
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Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.” |
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Yaakov Stock
Starting Member
4 Posts |
Posted - 23 March 2006 : 14:37:31
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| i dont see and turn on subscriptions in the edit page can someone please help me thanks |
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Podge
Support Moderator
Ireland
3776 Posts |
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L.V.
Starting Member
Russia
16 Posts |
Posted - 25 March 2006 : 19:35:26
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quote:
Originally posted by Shaggy
You'll need to edit each category you want to allow subscriptions in first and set the highest level to forum.
I have the same problems (I mean that it is very difficult to find where admin must go to the subscriptions-links would appear at the forums and topics), because there for the link of top level (category) the ALT-teg is "Edit Category Name" and NOTHING about that at the page which would be opened if the link would be clicked is the options for turning on or off the subscriptions. I have been looking out the page some days! |
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