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Panhandler
Average Member

USA
783 Posts
Posted - 05 January 2006 :  16:37:27  Show Profile  Visit Panhandler's Homepage
.
My forum has several AOL users that have turned on subscriptions.
When Snitz sends them an e-mail notification of a new post, the e-mail message is refused.

Can I, and if so, how do I instruct the user to adjust their AOL settings to accept the forum subcription e-mail?

.
.

"5-in-1 Snitz Common Expansion Pack" - five popular mods packaged for easy install
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Podge
Support Moderator

Ireland
3776 Posts
Posted - 05 January 2006 :  16:47:09  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
You cannot. You should apply for whitelist status. Its AOL's mail server blocking your email.

http://postmaster.info.aol.com/tools/whitelist_guides.html
Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

My Mods: CAPTCHA Mod | GateKeeper Mod
Tutorial: Enable subscriptions on your board

Warning: The post above or below may contain nuts.
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Mr Pink
Junior Member

United Kingdom
387 Posts
Posted - 06 January 2006 :  07:57:43  Show Profile  Visit Mr Pink's Homepage  Send Mr Pink an AOL message
This is a common problem with AOL, you could try the whitelist but it might happen again at a later date.
Martin
Leyland Forum Leyland Lancashire UK
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Astralis
Senior Member

USA
1218 Posts
Posted - 06 January 2006 :  13:50:43  Show Profile  Send Astralis a Yahoo! Message
It is guaranteed to happen. Then later it they will ban your ISP. Then later they will ban your host. Whitelists don't matter on AOL.
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HuwR
Forum Admin

United Kingdom
20595 Posts
Posted - 06 January 2006 :  13:59:24  Show Profile  Visit HuwR's Homepage
you probably need to add an SPF record to your domains dns in order to validate your mail server
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Podge
Support Moderator

Ireland
3776 Posts
Posted - 06 January 2006 :  14:27:44  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
Yes. You need an SPF record before you can apply for whitelist status. I'm sure that everyone's experience is different but it solved my problems with AOL.
Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

My Mods: CAPTCHA Mod | GateKeeper Mod
Tutorial: Enable subscriptions on your board

Warning: The post above or below may contain nuts.
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