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 Help: Mail Configuration
 No e-mail functions working.
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cassie
Starting Member

USA
9 Posts

Posted - 03 January 2006 :  15:21:22  Show Profile  Visit cassie's Homepage
I just set up a new forum last week, but none of my e-mail functions work. When I try to send an e-mail to the admin from a regular user account, I get the following error message:

Active Server Pages error 'ASP 0115'

Unexpected error

/forum/pop_mail.asp

A trappable error (C0000005) occurred in an external object. The script cannot continue running.

Active Server Pages error 'ASP 0240'

Script Engine Exception

/forum/pop_mail.asp

A ScriptEngine threw expection 'C0000096' in 'IActiveScript::Close()' from 'CActiveScriptEngine::FinalRelease()'.



All other e-mails (forgotten password, admin to user, e-mail validation, etc.) give a confirmation page but don't go through to the e-mail account.
I have my e-mail component set to aspqmail (not sure if this is right, but it was the only one that allowed me to change my admin's e-mail address in the admin profile).
The e-mail mode is set to on. I'm using the newest version with an Access database.

Does anyone have any idea what I need to do to fix this? I'm asp illiterate, so if you do have a suggestion or solution give me baby steps to fix it. I mean really, really simple steps.

Podge
Support Moderator

Ireland
3776 Posts

Posted - 03 January 2006 :  19:39:44  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
Are there any other email component available in the Email Server Config area ?

Podge.

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cassie
Starting Member

USA
9 Posts

Posted - 04 January 2006 :  09:07:47  Show Profile  Visit cassie's Homepage
There is ASPMail, CDONTS(IIS3/4/5), Chili!Mail(Chili!SoftASP) & CDOSYS(IIS5/5.1/6). I went through and tried them all when I first set up my forum, but none of them worked. Is there something else I'm missing?
My forum is at www.rushingmarine.com/forum if that helps any.
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Podge
Support Moderator

Ireland
3776 Posts

Posted - 04 January 2006 :  11:54:00  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
The error above looks like a bug in the component. I think it would be a lot faster and easier to use something like CDOSYS.

Can you set the component to CDOSYS (its the best in my opinion) in the Email Server Config and post any errors you get (or a description of the problem).

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

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cassie
Starting Member

USA
9 Posts

Posted - 04 January 2006 :  12:55:47  Show Profile  Visit cassie's Homepage
I've switched the component to CDOSYS and have tried using the e-mail functions but they still don't work. Is there maybe something in the code that I have to change???
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Podge
Support Moderator

Ireland
3776 Posts

Posted - 04 January 2006 :  13:07:58  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
Do you know if your host requires authentication? i.e. a username and password for sending email.

CDOSYS is the only free email component that supports it and its easy enough to do. If your host gave you an email address when you signed up for hosting
you should enter it in inc_mail.asp in the CDOSYS section and uncomment the three lines at the top.

See here - http://forum.snitz.com/forum/topic.asp?TOPIC_ID=59133

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

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cassie
Starting Member

USA
9 Posts

Posted - 04 January 2006 :  16:54:19  Show Profile  Visit cassie's Homepage
I tried this from the post you linked to previously:

"Another suggestion you might try.

Change this line (in the cdosys part of inc_mail.asp)

On Error Resume Next

to

On Error goto 0"

and got the following error message:

CDO.Message.1 error '80040213'

The transport failed to connect to the server.

/forum/inc_mail.asp, line 142,


Line 142 of my inc_mail.asp file is this:
objNewMail.Send

Any thoughts? Thank you so much for helping me.
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Podge
Support Moderator

Ireland
3776 Posts

Posted - 04 January 2006 :  18:27:22  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
Ensure that the address for the email server in your email server config is correct - mail.yourdomain.com or whatever your host has suggested.

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

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cassie
Starting Member

USA
9 Posts

Posted - 05 January 2006 :  09:25:27  Show Profile  Visit cassie's Homepage
I've checked it and it's right. Is there a different e-mail component that I can get that will work better than this? Or is it even an e-mail component problem? I don't know anything about this stuff, so I'm not sure what to try and what to leave alone.
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Podge
Support Moderator

Ireland
3776 Posts

Posted - 05 January 2006 :  09:51:55  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
Could there be a firewall blocking access to the mail server? Does your host have any documentation on sending email through their servers?

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

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cassie
Starting Member

USA
9 Posts

Posted - 05 January 2006 :  11:40:59  Show Profile  Visit cassie's Homepage
No, there isn't a firewall blocking the server.

http://www.webhosting.com/WHCWEB/shared/support/faq/cgi_scripts.jsp#cgiaspmail This is the link to using ASPMail with sbc, our web hosting server.

I tried using ASPMail and setting it up this way in the inc_mail.asp file, but to no avail (at least I think I tried, I followed their directions and modified the file the best I knew how).

This is what it looked like:
case "aspmail" 'This is the one that I typed in using the sbc help page
Set Mailer = Server.CreateObject("SMTPsvg.Mailer")
Mailer.FromName = strFromName
Mailer.FromAddress = strSender
Mailer.Subject = strSubject
Mailer.BodyText = strMessage
Mailer.RemoteHost = strMailServer

Mailer.AddRecipient strRecipientsName, strRecipients

if Mailer.SendMail then
'Message sent successfully
response.write ("Your message was sent")
response.write ("The error was: "& Mailer.Response)
end if
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cassie
Starting Member

USA
9 Posts

Posted - 05 January 2006 :  11:58:00  Show Profile  Visit cassie's Homepage
I was just playing with settings and changing stuff and got one e-mail to go through. So I left everything alone and tried again, but the second try never worked. This is so frustrating!!!

I was using the aspmail component script that snitz provided, not the one I posted above.
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cassie
Starting Member

USA
9 Posts

Posted - 05 January 2006 :  12:11:22  Show Profile  Visit cassie's Homepage
Yeah! For some odd reason everything is working now! I can't explain it, but maybe it's a miracle from the computer gods! Either that or my computer knew I was going to throw it through the window if it didn't start cooperating!

Thanks for all you help!
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Podge
Support Moderator

Ireland
3776 Posts

Posted - 05 January 2006 :  13:54:50  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
Glad you got it working.

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

My Mods: CAPTCHA Mod | GateKeeper Mod
Tutorial: Enable subscriptions on your board

Warning: The post above or below may contain nuts.
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