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StephenD
Senior Member
Australia
1044 Posts |
 Posted - 17 September 2005 : 19:08:03
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OK, here's the deal, I reformatted my HDD the other day because I was having FTP and internet connection sharing issues plus a whole lot of other issues including frequent crashes. Anyway, the PC is running nice and fast again and up until yesterday afternoon my FTP was working fine. Now, I start my client (Core FTP Lite) and it connects to my hosts Windows server, authenticates ok, then pauses and comes up with an error: Cannot retrieve directory listing (server not responding). Would you like to try the directory listing in the opposite mode (active/pasv)? I click yes and it pauses for a long while and then times out : Can't open data connection.
Error loading directory...
I'm using Zone Alarm Security Suite, but even with it disabled I get the same error. This is the same crap I was getting before my reformat. Nothing I googled could explain it.
Funnily enough I can connect to the Linux server on my host ok. My host is extremely helpful but the issue is on my pc as I can connect fine from my Server PC, but its a MPITA to do so.
I've sone all the usual things, reboots, cold boots, turned off all running programs. Reinstalled CoreFTP.
I mean it was working fine for the last few days. I had even been using it yesterday, 2 hours later it didn't work anymore. I had installed nothing since. There was no Windows updates or ZA updates. It has me completely baffled.
This is my complete FTP log:
Welcome to Core FTP, release ver 1.3b, build 1348 (U) -- © 2003
WinSock 2.0
Mem -- 392,752 KB, Virt -- 2,097,024 KB
Started on Sunday September 18, 2005 at 07:06:AM
Resolving host2.sitegeneral.com...
Connect socket #468 to 202.50.84.7, port 21...
220 host2 Microsoft FTP Service (Version 5.0).
USER jasminskincare
331 Password required for jasminskincare.
PASS **********
230-Welcome to host2.sitegeneral.com
230 User jasminskincare logged in.
SYST
215 Windows_NT version 5.0
Keep alive off...
PWD
257 "/jasminskincare" is current directory.
CWD /jasminskincare/portal.jasminskincare.com/
250 CWD command successful.
PASV
227 Entering Passive Mode (202,50,84,7,4,129).
LIST
Connect socket #536 to 202.50.84.7, port 1153...
timeout
425 Can't open data connection.
Attemping Active mode transfer...
PORT 202,72,169,198,60,122
200 PORT command successful.
LIST
150 Opening ASCII mode data connection for /bin/ls.
425 Can't open data connection.
Error loading directory... |
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pdrg
Support Moderator
United Kingdom
2897 Posts |
Posted - 17 September 2005 : 19:16:11
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if you're still suffering Monday, drop me your login details and I can try from here if you like, just in case it is the server :)
Also try a different FTP client, I like smartftp (and the price is right  ) |
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StephenD
Senior Member
Australia
1044 Posts |
Posted - 17 September 2005 : 19:29:43
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| OK, I'll try SmartFTP, thanks pdrg. |
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StephenD
Senior Member
Australia
1044 Posts |
Posted - 17 September 2005 : 19:36:21
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No luck either with SmartFTP. Here's the log:SmartFTP v1.5.990.11
Resolving host name "host2.sitegeneral.com"
Connecting to 202.50.84.7 Port: 21
Connected to host2.sitegeneral.com.
220 host2 Microsoft FTP Service (Version 5.0).
USER jasminskincare
331 Password required for jasminskincare.
PASS (hidden)
230-Welcome to host2.sitegeneral.com
230 User jasminskincare logged in.
SYST
215 Windows_NT version 5.0
FEAT
500 'FEAT': command not understood
TYPE I
200 Type set to I.
REST 0
350 Restarting at 0.
PWD
257 "/jasminskincare" is current directory.
PASV
227 Entering Passive Mode (202,50,84,7,4,132).
Opening data connection to 202.50.84.7 Port: 1156
LIST -aL
425 Can't open data connection.
Automatic failover of data connection mode from "Passive Mode (PASV)" to "Active Mode (PORT)".
PORT 202,72,169,198,7,142
200 PORT command successful.
LIST -aL
150 Opening BINARY mode data connection for /bin/ls.
Transfer Timeout (20s). Closing data connection.
425 Can't open data connection.
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ruirib
Snitz Forums Admin
Portugal
26364 Posts |
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StephenD
Senior Member
Australia
1044 Posts |
Posted - 17 September 2005 : 19:47:33
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| Email sent ruirib. Cheers! |
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ruirib
Snitz Forums Admin
Portugal
26364 Posts |
Posted - 17 September 2005 : 19:58:27
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| In passive mode, which was set by default, in WS_FTP LE (that's my FTP client), had lots of problems. When I unchecked the passive mode option, everything went smoothly, had no errors, could browse around withour the issues experienced in passive mode. |
Snitz 3.4 Readme | Like the support? Support Snitz too |
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StephenD
Senior Member
Australia
1044 Posts |
Posted - 17 September 2005 : 20:10:39
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| OK, with ZoneAlarm shutdown I can connect in Active Mode with SmartFTP. I've got all the settings switched on in Program Control for CoreFTP and SmartFTP but no joy when the firewall is up. Anyway, I'm out of trouble for now. Thanks for your help guys. |
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ruirib
Snitz Forums Admin
Portugal
26364 Posts |
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StephenD
Senior Member
Australia
1044 Posts |
Posted - 17 September 2005 : 20:34:48
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| Yeah, I mean it was all working fine just stopped working yesterday as it should. |
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StephenD
Senior Member
Australia
1044 Posts |
Posted - 18 September 2005 : 01:28:49
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| Did some research on Zone Alarms support forums and it is actually an issue with the latest version of ZA. Anyway, I fixed it by putting the IP Address of my hosts server in the Trusted Zone and changing my FTP connection to Active. ...if its not one thing its another.. |
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pdrg
Support Moderator
United Kingdom
2897 Posts |
Posted - 18 September 2005 : 13:23:33
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| but you got it licked - that's the main thing :) |
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