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 Help: Mail Configuration
 Getting mail through to AOL users
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thirdlife
Starting Member

8 Posts

Posted - 14 March 2005 :  22:35:00  Show Profile  Visit thirdlife's Homepage
http://postmaster.info.aol.com/" target="_blank">I have had some really annoying problems getting mail through to AOL users, and after about 2 months, I finally got everything working and thought I d post a few tips in here to help out others. br / br / If you are getting returned mail that has either been delayed or failed from AOL/Netscape, or if you have mail that just seems to disappear. Chances are that you have been blacklisted. br / br / AOL will blacklist you if you do not have your reverse dns set correctly, if you are not on the whitelist, and 1 users adds you to their spam list. br / br / What to do: br / br / Use the tools AOL has set up: br / [url[http://postmaster.info.aol.com/

Apply for whitelist status, but be sure you dns is set correctly.
http://postmaster.info.aol.com/tools/whitelist_guides.html

Check your reverse dns.
http://postmaster.info.aol.com/tools/rdns.html

Ask users that you are email to add you to their address book.

Set up a feedback loop.
http://postmaster.info.aol.com/tools/fbl.html

Hope someone finds the above useful....

-Thirdlife.

Shaggy
Support Moderator

Ireland
6780 Posts

Posted - 15 March 2005 :  06:03:34  Show Profile
Thanks for the tips Personally, I gave up on AOL a long time ago. Having to apply to get them to let your e-mail through, to me, goes against the whole idea of e-mail. Imagine if every e-mail provider did this; no e-mails would ever get sent. Anti-spam filters are now getting to be a bigger PITA than the spam they were originally designed to stop. The only anti-spam filter I'll use these days is my eye; don't trust any of them not to block legitimate e-mails I'm expecting.


Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.”
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thirdlife
Starting Member

8 Posts

Posted - 15 March 2005 :  09:09:14  Show Profile  Visit thirdlife's Homepage
quote:
Originally posted by Shaggy

Thanks for the tips Personally, I gave up on AOL a long time ago. Having to apply to get them to let your e-mail through, to me, goes against the whole idea of e-mail. Imagine if every e-mail provider did this; no e-mails would ever get sent. Anti-spam filters are now getting to be a bigger PITA than the spam they were originally designed to stop. The only anti-spam filter I'll use these days is my eye; don't trust any of them not to block legitimate e-mails I'm expecting.





I can agree with you there, unfortunately, if you are running a business and your clients/customers are AOL users, you have to suck it up and get whitelisted, its sucks I know.

My theory...AOL is trying to push out the little guys to get more market share by blocking email...(ok, my just a conspiricy theory)
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Shaggy
Support Moderator

Ireland
6780 Posts

Posted - 15 March 2005 :  10:03:46  Show Profile
After we had a few clients on AOL and had to go through the process of getting whitelisted only for AOL to internittently lose attachments, we've stopped sending mails to AOL accounts. Obviously we give our clients a big, technical spiel that doesn't make us out to be too lazy to go through it all. There are plenty of other free e-mail providers out there and our clients are always happy enough to set up a temporary account with one of them to receive mail from us.


Search is your friend
“I was having a mildly paranoid day, mostly due to the
fact that the mad priest lady from over the river had
taken to nailing weasels to my front door again.”
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Podge
Support Moderator

Ireland
3775 Posts

Posted - 15 March 2005 :  13:16:49  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
Has anyone here setup SPF (Sender Policy Framework) correctly?

http://spf.pobox.com/

If so, has it helped with sending mail?

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

My Mods: CAPTCHA Mod | GateKeeper Mod
Tutorial: Enable subscriptions on your board

Warning: The post above or below may contain nuts.
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thirdlife
Starting Member

8 Posts

Posted - 15 March 2005 :  15:25:37  Show Profile  Visit thirdlife's Homepage
quote:
Originally posted by Podge

Has anyone here setup SPF (Sender Policy Framework) correctly?

http://spf.pobox.com/

If so, has it helped with sending mail?

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Mr Pink
Junior Member

United Kingdom
387 Posts

Posted - 15 March 2005 :  15:37:25  Show Profile  Visit Mr Pink's Homepage  Send Mr Pink an AOL message
quote:
Originally posted by Shaggy

we've stopped sending mails to AOL accounts. Obviously we give our clients a big, technical spiel that doesn't make us out to be too lazy to go through it all. There are plenty of other free e-mail providers out there and our clients are always happy enough to set up a temporary account with one of them to receive mail from us.




I think that this is the way to go with AOL. I agree that they are using thier size to squeeze the competition, but with gmail and other free email providers, there should be no reason to bend to AOLs pressure.

Martin
Leyland Forum Leyland Lancashire UK
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thirdlife
Starting Member

8 Posts

Posted - 16 March 2005 :  11:36:31  Show Profile  Visit thirdlife's Homepage
quote:
Originally posted by Podge

Has anyone here setup SPF (Sender Policy Framework) correctly?

http://spf.pobox.com/

If so, has it helped with sending mail?



I use dynamic dns (no-ip.com) for my website/forum/email and after searching for spf on their site, i found a wizard that allows you to creat an spf record, but i'm not totally sure what I'm doing with it quite yet....
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Podge
Support Moderator

Ireland
3775 Posts

Posted - 16 March 2005 :  12:09:30  Show Profile  Send Podge an ICQ Message  Send Podge a Yahoo! Message
Its a great idea and AOL support it - http://postmaster.info.aol.com/spf/

Basically you specify the i.p. addresses of the mail servers allowed to send mail from your domain as a text record in your dns settings.
Everytime AOL receive an email they check the originating i.p. of the email against the i.p. address you have specified. If they don't match its spam. If it matches its probably valid email.

The system is easy to implement and should cut down on spammers using forged addresses to send email (which is a very high percentage of spam).

Podge.

The Hunger Site - Click to donate free food | My Blog | Snitz 3.4.05 AutoInstall (Beta!)

My Mods: CAPTCHA Mod | GateKeeper Mod
Tutorial: Enable subscriptions on your board

Warning: The post above or below may contain nuts.
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