I've dilligently followed all the steps in trying to get subscriptions working. I've set the Highest level of subscription (tried all levels) in Feature Configuration and Email Server Configuration is setup correctly. No matter what I try the option to allow subscriptions doesn't appear in edit categories or edit forums or anywhere. We have another board on the site we use internally and that works fine for subscriptions. We have moved hosts / servers recently and I'm wondering if that has caused a problem. We are using SQLSvr 2000 for our database. Something I did notice is that Email Mode won't set to No. I tried to turn it off to see if turning it on again would make a difference and it wouldn't set to No. I'm wondering if that has something to do with it. Version is 3.4.03 and the forrum is at http://www.bigyellowzone.com/forum/ Help very much appreciated. Adrian
Ok, there is a change that may have caused this, but I need to check whether it does by having a look at config.asp. Can you post a link to a text version of your config.asp? Do not forget to delete the line that specifies your connection string, so that you won't print your connection data. Alternatively, you can email me your config.asp file.
The problem with your forum lies, I think, with the fact that one of the forum variables has had its reference changed in the code from STREMAIL to FORUMSTREMAIL, but that change has not been made in the database. Checking the existing forum variables in Admin Options still shows STREMAIL as the existing application variable. My guess would be that the name of the variable in the database table FORUM_CONFIG_NEW remains unchanged as STREMAIL, and not as FORUMSTREMAIL as it is refered to in config.asp.
Fixes: probably changing the variable name in the FORUM_CONFIG_NEW table and then running setup.asp will fix it. Anyway, may I ask why the reference to this variable in the code needed to be changed? Was it to avoid a conflict with your site's code?
You're right; we had to change lots of variable names because they conflicted with our shopping cart which is wrapped-around the snitz forum. I thought we'd caught/catered-for all the knock-on effects with the database but obviously we missed this one.
Many thanks for the pointer and specific help; it's really appreciated; we were going round in circles with this one!
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Posted - 20 November 2004 : 13:01:05
