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 Can directory permissions reject viewing site?
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Roland
Advanced Member

Netherlands
9335 Posts

Posted - 15 September 2004 :  16:49:21  Show Profile
This morning when I woke up, I decided to check up on my site, as I do every morning. To my surprise, I suddenly got the stupid 80004005 error on both the statistics and the site itself, so I checked the database (fine) and the files (also fine).
Since most of my site works with the products database, it was useless so I try adding a redirect to the one file that's included at the top of all pages, but that didn't work at all (none of the pages would load anymore).

It turns out only one directory is giving me those problems, since I uploaded the same files to a new directory and use the same database and it works fine.

My host has been messing with it (according to them) without any success for hours now, apparently not checking the directory permissions

But my question is this: how can directory permissions change without any clear reason, and can they actually be so messed up they won't allow any viewing of the ASP files inside the directory?

Oh, while I'm at it; is there any reason why a directory name wouldn't be allowed if there's no directory in that same location with the same name? A few weeks ago I moved all files from the root to a directory, but had to add a character to the directory name as the right one wouldn't get accepted (theree instead of there)

Doug G
Support Moderator

USA
6493 Posts

Posted - 15 September 2004 :  17:26:17  Show Profile
If someone copied the directory and then deleted the original and renamed the copy back to the original, permissions can get hosed.

If the web server user account has no permissions to the directory you won't be able to find any asp pages.

Your error number of 80004005 is an ADO error number indicating a database-related problem. Check permissions on any access .mdb files for a start.

======
Doug G
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Computer history and help at www.dougscode.com
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Roland
Advanced Member

Netherlands
9335 Posts

Posted - 17 September 2004 :  07:57:39  Show Profile
My site's still down, but my host told me (yesterday) that they'll attempt moving all files to another server. But if the permissions on the directory are incorrect to start with, I doubt moving them will fix it.

I can't help but think the way permissions are set on Unix servers are much easier for the end-user.

[edit] Oh, and for that database error: the databases work fine, as long as I use them (and the same ASP files) from a new directory, so the entire problem lies in that one directory that won't load.
If I hadn't just paid for my year's worth of hosting, I'd have moved to a new host yesterday. [/edit]

Edited by - Roland on 17 September 2004 07:59:33
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Gremlin
General Help Moderator

New Zealand
7528 Posts

Posted - 17 September 2004 :  09:07:04  Show Profile  Visit Gremlin's Homepage
Bummer Roland :( ... Doug's nailed probably the most common causes of it happening (other than some idiot messing with the server permissions and not knowing what they're doing).

Kiwihosting.Net - The Forum Hosting Specialists
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Roland
Advanced Member

Netherlands
9335 Posts

Posted - 18 September 2004 :  15:05:58  Show Profile
I don't know what they did, but after over 74 hours of that directory having been inaccessible, I decided to do some testing myself. I downloaded all my files from the "broken" dir, uploaded them to a new dir, then renamed the old one to old_imvu and the new one to imvu, and voila, it worked.
I'll be looking for a new host over the next week or two.
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