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chumbawumba
Junior Member

United Kingdom
304 Posts

Posted - 28 July 2004 :  14:02:35  Show Profile
I have a very weird USB related problem . When I plug in my pendrive or my digital camera, the computer locks up after about 5-10 seconds. So I can access the contents on my pendrive for a short time but then windows explorer stops responding. to compound the problem I then get "page can not be displayed errors" for every internet site I try to access when the usb thing is plugged in.

I have tried disabling as much as possible to try and narrow it down to conflicting software but to no avail (ie a/v)

has anyone heard of this problem before. a re-install of the OS (winxp) seems to be the only option that that is left to me.
aaarrrggghhh

D3mon
Senior Member

United Kingdom
1685 Posts

Posted - 28 July 2004 :  15:54:22  Show Profile  Visit D3mon's Homepage
Are you running a USB modem?


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Dave.
Senior Member

USA
1037 Posts

Posted - 28 July 2004 :  18:11:35  Show Profile
Are your ports and/or devices USB2.0 or 1.1?
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ruirib
Snitz Forums Admin

Portugal
26364 Posts

Posted - 28 July 2004 :  20:44:36  Show Profile  Send ruirib a Yahoo! Message
Sometimes USB support seems to be some demoniac conspiration against our sanity. I just bought a new computer and my USB printer, although is correctly installed and working, keeps being recognized again and again by the computer and, what's worse, as the computer says there is an error installing the drivers, it starts and endless cycle of finding the printer, saying it can't install it and goes like that on and on...

I know some USB issues were related to SIS chipsets, but I believe they've overcome that. Anyway, if you haven't installed XP SP1, try installing it, it may help. If you already have, I really don't know what else to suggest... other than the OS reinstall (gulp...).

Good luck.


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HuwR
Forum Admin

United Kingdom
20600 Posts

Posted - 28 July 2004 :  21:06:38  Show Profile  Visit HuwR's Homepage
There is one thing you could try before reinstalling the OS

Boot your PC in to safe mode, then open device manager.
In device manager make sure that it is set to show hidden devices.
Un-install everything related to USB and then reboot, this should force windows to reinstall your USB drivers.
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Nertz
Junior Member

Canada
341 Posts

Posted - 29 July 2004 :  08:35:48  Show Profile
If you have several USB devices on a hub, make sure your hub is externally powered especially if there is an HP printer on it. I've had similar problems when my hub's power adapter cable had mysteriously fallen off and the hub reverted to powering itself from the PC's USB port. Took me days to figure out a simple stupid problem.

Wish you all the luck..
cheers,
Nat

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chumbawumba
Junior Member

United Kingdom
304 Posts

Posted - 29 July 2004 :  09:06:03  Show Profile
good suggestions everyone but none of them worked. The usb port on the pc is v1.1, the usb memory stick is USB2.0 but backwards compatible, and the camera is 1.1. I am not running a usb modem nor usb printer. I have no permanent USB devices attached. The o/s is winxp pro with sp1 and all subsequent patches.

The problem just spontaneously appeared. (yes really )

Now 50 reboots later I am still stuck. Its a bugger.

I did HuwR's trick, a full virus scan, registry clean and so forth just to try to prevent having to do an o/s install. I have a feeling the o/s is having trouble assigning a drive letter to the device, but I'm not sure. The camera contains an ibm microdrive and wont show up in "my computer".
I'll have one last poke around the ms support site. It's likely to be a corrupt or conflicting dll.
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