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 Help: General / Classic ASP versions(v3.4.XX)
 Install problem: HTTP 500 server error
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Suggie
Starting Member

2 Posts

Posted - 23 February 2004 :  16:37:18  Show Profile
I am attempting new install to using SQL database. No problems until I attempted to run http://www.mysite.com/forum/setup.asp file as instructed. Upon execution I got the 'HTTP 500 Internal Server Error'. Did homework on Technet. Turned off "show friendly HTTP errors". Error then reported pointed me to Event log. Two refs in logs:
1. "failed to load application '/LM/W3SVC/12/Root',-configured identity is incorrect"
2. "unable to logon .\IWAM_WIN2K1 in order to run the server:"
Running IIS 5.0 / Latest Front Page Ext installed. Asp pages working on all other forms etc. I have used Front Page Ext Admin pg to "reapply file security settings". Setup.asp is in www.mysite.com/forum directory with all other Snitz files. If this subject is covered here please point me in that direction and I appologize. I may have more than a simple permissions situation.

Nikkol
Forum Moderator

USA
6907 Posts

Posted - 23 February 2004 :  18:10:52  Show Profile
sounds like an error you will need to talk to your host about.

Nikkol ~ Help Us Help You | ReadMe | 3.4.03 fixes | security fixes ~
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Doug G
Support Moderator

USA
6493 Posts

Posted - 24 February 2004 :  01:54:16  Show Profile
If it's your server, you have a problem with the IIS user accounts. Take a look on www.iisfaq.com and look for your error, you should be able to find the steps to reset iis permissions.

======
Doug G
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Computer history and help at www.dougscode.com
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Suggie
Starting Member

2 Posts

Posted - 24 February 2004 :  13:09:04  Show Profile
Thanks. The IISFAQ site helped guide me to the Q article with the info. Q297989. An FYI. The article suggest using Adsutil.vbs to check and set the IWAM_ComputerName accounts password to match the Windows Domain password. I did this and followed with the "cscript.exe synciwam.vbs as suggested to complete the sync of all processes. This didn't work for me. I had to use the other suggestion in the article and changed the priority to 'low' and set the authentication to 'Basic only'. I'm running a MS ISA firewall that may have come into play as ISA doesn't like to pass 'Windows Intergrated Authentication'. Without ISA the first step might have worked. Thanks again folks. I appreciate the help.
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