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tiddly
New Member

55 Posts

Posted - 30 January 2004 :  10:56:17  Show Profile
I am not, nor are my users receiving emails to the subscriptions that we have subscribed to.

Can anyone tell me why this is?

Nikkol
Forum Moderator

USA
6907 Posts

Posted - 30 January 2004 :  11:06:55  Show Profile
does email work at all? can you email another member?

Nikkol ~ Help Us Help You | ReadMe | 3.4.03 fixes | security fixes ~
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tiddly
New Member

55 Posts

Posted - 30 January 2004 :  11:12:58  Show Profile
I just tried. I hit the send button, but nothing happens, so no email doesn work.
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Nikkol
Forum Moderator

USA
6907 Posts

Posted - 30 January 2004 :  11:23:03  Show Profile
make sure that nothing changed with your mail server. you may have to ask your host about it. you haven't made any modifications to your forum that would effect inc_mail.asp or did you change anything in the email set up?

Nikkol ~ Help Us Help You | ReadMe | 3.4.03 fixes | security fixes ~
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tiddly
New Member

55 Posts

Posted - 30 January 2004 :  11:26:00  Show Profile
dont even know where that is? inc_mail.asp?
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Nikkol
Forum Moderator

USA
6907 Posts

Posted - 30 January 2004 :  11:31:20  Show Profile
have you installed any mods? did you make changes to the email config in admin options? have you asked your host if they've changed anything about your email server? has mail ever worked before?

answer those questions first. (chances are if you don't know what inc_mail is then you haven't modified it.)

Nikkol ~ Help Us Help You | ReadMe | 3.4.03 fixes | security fixes ~
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tiddly
New Member

55 Posts

Posted - 30 January 2004 :  11:35:29  Show Profile
I dont know if email has worked before, i just recently set up the subscrips and as far as i know it probably hasnt ever worked. I never touched either of the two things. I didnt email my host and waiting to hear from them. I too feel it is something on there end.
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Nikkol
Forum Moderator

USA
6907 Posts

Posted - 30 January 2004 :  11:38:34  Show Profile
what do you have in the email config in admin options?

Nikkol ~ Help Us Help You | ReadMe | 3.4.03 fixes | security fixes ~
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tiddly
New Member

55 Posts

Posted - 30 January 2004 :  11:43:26  Show Profile
as far as what?
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Nikkol
Forum Moderator

USA
6907 Posts

Posted - 30 January 2004 :  12:00:41  Show Profile
as far as everything. email component, email server address (is it right?) and anything else listed there. it may be that you have something set incorrectly.

Nikkol ~ Help Us Help You | ReadMe | 3.4.03 fixes | security fixes ~
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tiddly
New Member

55 Posts

Posted - 30 January 2004 :  12:08:57  Show Profile
As far as I know it is set correctly. I didnt set it up my host did, but I have emailed them to find out all is correct. I know they added a firewall after they set me up with the forum. I am sure it has to do with that.
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Nikkol
Forum Moderator

USA
6907 Posts

Posted - 30 January 2004 :  12:14:32  Show Profile
so your host set up your snitz forum?

Nikkol ~ Help Us Help You | ReadMe | 3.4.03 fixes | security fixes ~
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tiddly
New Member

55 Posts

Posted - 30 January 2004 :  12:26:27  Show Profile
the email section
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Nikkol
Forum Moderator

USA
6907 Posts

Posted - 30 January 2004 :  12:30:29  Show Profile
ok, so they did that. then it's probably best if you have them do that again.

Nikkol ~ Help Us Help You | ReadMe | 3.4.03 fixes | security fixes ~
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tiddly
New Member

55 Posts

Posted - 30 January 2004 :  12:50:20  Show Profile
ok
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tiddly
New Member

55 Posts

Posted - 30 January 2004 :  13:55:57  Show Profile
All fixed the ip address was wrong.

I do have a new prob though, is it possible to send an email to all the users?
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