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 why does a PS2-port give problems?
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Roland
Advanced Member

Netherlands
9335 Posts

Posted - 01 February 2003 :  15:56:51  Show Profile
To make things a bit easier when I have to type a lot, I got a seperate keyboard (Logitech). Unfortunately I didn't read the box and it turned out to be a PS2 keyboard instead of USB. No problem, because it worked, but after having it connected for a few days, I found out the touchpad didn't work anymore.
Then yesterday I got a USB keyboard (also Logitech, but a different model) and hooked that up for when I use my notebook at home. That's when the first problem turned up: my notebook keyboard wouldn't work anymore. Today I had to go to the office for a while to finish some work for Monday. I hooked everything up, but when I had to enter my password for Windows, the external keyboard wouldn't work either. So now I have to get myself another one of the keyboards I have at home, just to be able to use my notebook at work.
That's not the worst of all because a keyboard doesn't cost a lot and can be gotten easily. The biggest problem is that without the right external keyboard, and an external mouse, I can't use my notebook anymore as things are now.
I'm going to see if I can uninstall the PS2 keyboard since I think that's the main cause of the problems. Since there's only one PS2 port for either a mouse or a keyboard, I think Windows shut off the touchpad because it might just as well be a mouse connected to the PS2 port.

Any suggestions on how to get the internal keyboard working again if uninstalling the PS2 keyboard doesn't help?

Nikkol
Forum Moderator

USA
6907 Posts

Posted - 01 February 2003 :  16:01:44  Show Profile
Try the BIOS also. Bet you need to disable your PS2 keyboard there.

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Roland
Advanced Member

Netherlands
9335 Posts

Posted - 01 February 2003 :  19:29:01  Show Profile
uninstalling the PS2 keyboard and mouse didn't work. The keyboard and touchpad still won't do anything. I tried installing the software and latest drivers for the touchpad, but that didn't seem to have helped either.

I'll take a look at the BIOS settings, but if nothing helps, I'll just have to find a way to quickly get the money for a new PC at home so I can format the hard disk and start fresh without hooking up all kinds of hardware.
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sy
Average Member

United Kingdom
638 Posts

Posted - 01 February 2003 :  20:04:55  Show Profile  Visit sy's Homepage  Send sy a Yahoo! Message
Maybe some kind of splitter would work, connecting both devices via the same port? I can't see how you could achieve anything software wise for that problem, unless i misunderstand what is happening.

The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails

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Gremlin
General Help Moderator

New Zealand
7528 Posts

Posted - 01 February 2003 :  21:44:15  Show Profile  Visit Gremlin's Homepage
On laptops its usually the BIOS which contains a setting to decide whether to enable touchpads etc if an external keyboard/mouse is plugged in.

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Roland
Advanced Member

Netherlands
9335 Posts

Posted - 02 February 2003 :  07:20:17  Show Profile
I can't find anything in the BIOS settings for this. The things I did change in the BIOS didn't have any effect at all. Uninstalling hardware or installing drivers doesn't help either.
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Gremlin
General Help Moderator

New Zealand
7528 Posts

Posted - 02 February 2003 :  18:51:34  Show Profile  Visit Gremlin's Homepage
I guess theres a remote possibility that you "blew" the PS2 port (which is actually incredibly easy to do) this could explain the problems as it may have taken out the keboard contoller chip on the laptop (usually a 6502 style microprocessor).

Starting to sound like a service call to the laptop manufacturer :(

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Roland
Advanced Member

Netherlands
9335 Posts

Posted - 03 February 2003 :  04:20:19  Show Profile
If it's broken, it'll stay broken forever. If I would call Dell to get anything fixed, I'd have to live without a computer for 5 work days. That's just too long, not to mention that the waranty has expired so I'd have to pay for every little thing. An extra external keyboard is a lot easier a way to fix it
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