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wii
Free ASP Hosts Moderator

Denmark
2632 Posts

Posted - 25 November 2002 :  09:28:57  Show Profile
For the first time I had to lock 2 members from one of my forums. Apparently they had both 2 additional member accounts that I had to lock also. They started using the forum as a chatroom, just posting back and forth.

Have you experienced anything like this, and what have you done?

wii

CarKnee
Junior Member

USA
297 Posts

Posted - 25 November 2002 :  12:12:13  Show Profile  Visit CarKnee's Homepage
I'm starting to get strict by locking topics and telling the members to do a search before they ask the same old questions... they are getting annoyed at me for doing this, but answering the same question over and over is annoying.

I am trying to keep them on Topic too... topics will get off topic very easily if someone isnt keeping them in line.

I havent locked anyone out yet, but I am real close! THere are some guys on the border of spamming that are getting on my nerves.

I now know how HuwR and the other moderators here feel, but they have it on 100x worse than I do.


CarKnee

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HuwR
Forum Admin

United Kingdom
20584 Posts

Posted - 25 November 2002 :  12:25:53  Show Profile  Visit HuwR's Homepage
I would give them a warning first, but if they persisted I would lock their accounts. Users who sign up here and spam the forums are locked out imediately someone finds them doing it.
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wii
Free ASP Hosts Moderator

Denmark
2632 Posts

Posted - 25 November 2002 :  12:46:37  Show Profile
I have to find a way to ban this guy completely from my site - he posted in guestbook, contact form and so on...I´ve tried this code, but it doesn´t seem to work:

Select Case Request.ServerVariables("REMOTE_ADDR")
Case "IP"
Response.Redirect "/"
Case Else
End Select
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Reinsnitz
Snitz Forums Admin

USA
3545 Posts

Posted - 25 November 2002 :  13:15:52  Show Profile  Visit Reinsnitz's Homepage  Send Reinsnitz an AOL message  Send Reinsnitz an ICQ Message  Send Reinsnitz a Yahoo! Message
if they are doing it in general topics, and spamming them so they are not realy followable... I'd ban them, but if they are doing it in their own topics... I'd encourage it... it brings more people to your forum, but isn't destructive that way :)

Reinsnitz (Mike)
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sr_erick
Senior Member

USA
1318 Posts

Posted - 25 November 2002 :  13:18:34  Show Profile  Visit sr_erick's Homepage  Send sr_erick a Yahoo! Message
As long as they are talking about things to other people, and not really spamming, I don't see how this could be a problem. But I do know what you mean, little worthless posts that amount to almost nothing. It can get annoying and yes I have locked topics like that at my site.




Erick
Snowmobile Fanatics

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laser
Advanced Member

Australia
3859 Posts

Posted - 25 November 2002 :  15:00:42  Show Profile
wii, I get around the chat problem by having some forums that don't increase the post count (like the testing forums here). They can almost do anything they want in there, and no one cares. I lock out users for abuse, but only after a few warnings and a PM or two. Before I had flood control turned on, one user hit us with 200+ posts in a few hours, he was immediately banned and has never re-registered

The MAIN problem I have is a rival website has almost no rules on posting, so people from that forum don't even stop to read our rules, just think they can flame away the same as the other site - they soon see the light
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wii
Free ASP Hosts Moderator

Denmark
2632 Posts

Posted - 25 November 2002 :  15:03:09  Show Profile
Problem is that they chat all over the forum. I haven´t thought of the flood control, maybe that could help - good idea.

I still need help with my banning script - can anyone see what´s wrong with the code?
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GauravBhabu
Advanced Member

4288 Posts

Posted - 25 November 2002 :  15:10:03  Show Profile
May be you can have "chit chat anything forum" and tell members to use those forums for things which are not related anywhere else. Sometimes useful things come out of which is not important.
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wii
Free ASP Hosts Moderator

Denmark
2632 Posts

Posted - 25 November 2002 :  15:29:35  Show Profile
I have a very busy "totally crap topic", but that wasn´t apparently not enough for these users that I had to ban.
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MarkJH
Senior Member

United Kingdom
1722 Posts

Posted - 25 November 2002 :  18:36:19  Show Profile  Visit MarkJH's Homepage
quote:
May be you can have "chit chat anything forum" and tell members to use those forums for things which are not related anywhere else. Sometimes useful things come out of which is not important.


That's what I did and it ended up the biggest (and most entertaining) forum on my site!

Have you had a quiet word with them? It usually does the trick.

Bandlink.net - http://www.bandlink.net/
Bandlink Music Forums - http://www.bandlink.net/forum/
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Kent
Junior Member

United States
193 Posts

Posted - 26 November 2002 :  10:47:08  Show Profile
I use a "Coffee Shop" forum where they can chit-chat, as long as it doesn't get too ugly. Then, if they post in other forums and are off topic, I simply move the topic to the "Coffee Shop." They seem to get the idea...

I've really only had two problem posters in almost four years. One I deleted and banned, the second one I'm still dealing with... after a couple of warnings. The challenge with him is that he's one of the top 10 posters, but he can be very agressive and argumentative....
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Aaron S.
Average Member

USA
985 Posts

Posted - 26 November 2002 :  12:18:02  Show Profile  Visit Aaron S.'s Homepage
I had this problem too, and struggled for a long time with it.

I wanted to be an open forum, because I lot of my competitors were too strict. At the same time, I needed to maintain some order and control.

Eventually, I had to email the offending members and explain to them that this wasn't their personal chat room, and that it drives new members away as they feel excluded.

I did start a topic in our off topic area called "Talk Here" and told them they could have that one topic to themselves.

It seems to have worked pretty ok.

My problem now is that I have long-time members who think they run the place, who blast new members if they break a rule (even a little).

I don't want to drive the old members away, and I also don't want to alienate new one.



--Aaron

DOWNLOAD GREAT NEW MODS HERE
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Reinsnitz
Snitz Forums Admin

USA
3545 Posts

Posted - 26 November 2002 :  18:20:42  Show Profile  Visit Reinsnitz's Homepage  Send Reinsnitz an AOL message  Send Reinsnitz an ICQ Message  Send Reinsnitz a Yahoo! Message
hard ballance... :) But you are the boss :)

Reinsnitz (Mike)
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Etymon
Advanced Member

United States
2385 Posts

Posted - 27 November 2002 :  02:03:57  Show Profile  Visit Etymon's Homepage
It's mind-boggling to run a successful forum with just a few people. I think if the rules and the consequences are simple and easy to remember, and if there are more than just a few to remind folks, then the redundancy of security reminders seem easier to bear for everyone.

A couple of years ago I led a couple hundred member community. We didn't have a forum as such like Snitz. The message boards were governed by some other folks, and they were hard to navigate for both the members and the moderators and admins. I didn't have the authority to ban nor delete people, so what I found most helpful was finding others to help enforce the community values I wanted to take place.

With my Snitz forums, what I am planning to find are good moderators who have similar values and goals for the atmosphere of the forums. It's difficult to be a one person show, and I think it is far easier to have moderators who can help out in this way.

I haven't fully explored the moderator functionality of the forums as of yet. It would be nice to have a MOD so that the Moderators could post a little icon on the message somewhere and then have a moderator and an admin section where the admin could keep track of which members had how many occurences in which forums and where notes could be stored about what had happened at that time so other moderators/admins could follow up more easily. Then perhaps the admin could keep all the moderators abreast on who is doing what and how far certain members are from being banned/blocked. And, the moderators who moderate the same forum could also keep each other up on what's been going on. LOL!

Anyways, try to get some solid, caring, authoritative moderators to help out is my suggestion. Last thing I would want to do is to lash out at someone not basing my judgement on their individual act but instead basing my judgement upon a lot of built up anger and frustration due to the many acts of several other people. Perhaps several moderators can help take the heat off of the few.

Cheers,

Etymon

Edited by - Etymon on 27 November 2002 02:20:27
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James
Average Member

USA
539 Posts

Posted - 27 November 2002 :  22:01:23  Show Profile  Visit James's Homepage
I've got a couple members that like to post and reply to just about anything. When it gets too much, I start deleting their posts and backing down their postcount. The last couple weeks I've had more of a problem with an AOL user posting obsenities all over the forum and attacking in and everyone. I've had to lock 3 accounts because of it (I believe it's the same user) and sent letters to AOL left and right. I usually delete most post they make but leave a couple and edit them to look like this. I think that seeing this will help discourage that user from doing it anymore (hopefully). AOL's abuse department is a big maze. I tried admin, postmaster, abuse, etc. and was told to use TOSgeneral@aol.com. I used that and was told to use TOSIRC@aol.com which finally seems to have gotten a response. All the while I'm tring to sort out some code and modifications to a couple mods that I want to implement on my site and this is just taking up most of my time and very aggrevating.

*Interested in Radio Control*
*The RC Web Board - http://www.rcwebboard.com/*
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