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 Help: General / Classic ASP versions(v3.4.XX)
 problem with aol emails getting bounced?
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taropatch
Average Member

USA
741 Posts

Posted - 14 October 2002 :  15:31:34  Show Profile
Just curious... has anyone experienced any problems with members who have an aol email address when they subscribe to a topic?

I noticed that I have 3-4 aol users whose subscription emails get bounced back to me (Admin). I'm pretty sure their emails are still good. I thought it seemed weird that all of them are aol. Does aol have a spam filter or something that is blocking the emails alerting them to new posts in my forum?

AKW

dayve
Forum Moderator

USA
5820 Posts

Posted - 14 October 2002 :  16:23:17  Show Profile  Visit dayve's Homepage
it could be a lot of different things, most likely being that the email addy is not valid. what kind of return message are you getting? the mail daemon should be inserting a small message stating things like:

Mailbox Full
Invalid Recipient
Yada, yada, yada...

I don't think a basic Spam Filter would prevent email from your forum being sent unless the recipient manually created a filter.

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taropatch
Average Member

USA
741 Posts

Posted - 14 October 2002 :  17:07:51  Show Profile
It comes back - Undeliverable Mail, but I am quite certain that the emails are valid as I have corresponded to some of these guys via email off-forum.
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Doug G
Support Moderator

USA
6493 Posts

Posted - 14 October 2002 :  17:20:24  Show Profile
Maybe your smtp server got on an aol blocked server list.

======
Doug G
======
Computer history and help at www.dougscode.com
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Carefree
Advanced Member

Philippines
4207 Posts

Posted - 14 October 2002 :  17:58:11  Show Profile
That's a regular thing with AOL. Some of my banking, financial investment, etc., customers get AOL rejections of their customer statements and so on.

They've been able to get around it only by breaking up AOL addresses into small groups because AOL treats large incoming batch files as spam.
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Mr Pink
Junior Member

United Kingdom
387 Posts

Posted - 15 October 2002 :  08:27:37  Show Profile  Visit Mr Pink's Homepage  Send Mr Pink an AOL message
I think AOL are the problem, they make their own rules up when it comes to email, if an AOL member sends an email to a certain number of recipients, AOL closes their account and waits for a complaint before saying why.

There's not a lot you can do about them.

Martin
Leyland Forum Leyland Lancashire UK
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jfitz
Junior Member

USA
345 Posts

Posted - 18 November 2002 :  12:11:20  Show Profile
If your email server allows relaying, AoL will detect that and block all email from your domain. We accidentally change our email settings to allow relaying for a short period of time, and AoL picked up on it and it took several days to get us off their banned list (they check their banned every day, but only once a day).

--Jördan
It's a wasted day if you don't spend at least part of it flying upside down.
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microzeta
Starting Member

8 Posts

Posted - 25 November 2002 :  20:02:50  Show Profile
had this problem too.

Cause? (just a guess, don't scream if i'm wrong)
The best I could figure, it's because the AOL screen name has spaces. IE "Screen Name", on AOL would just e-mail to "Buddy Name", and so when they fill in normal internet forms for their own e-mail address, they get used to putting in spaces. From what I could see, this screws up the e-mail, as there's no real recipient.

MAYBE some servers automatically detect @aol.com addresses, but mine doesn't, and it's really annoying. If anyone knows explicily how AOL servers, or any e-mail servers handle e-mail addresses with spaces, that would help us all
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Mr Pink
Junior Member

United Kingdom
387 Posts

Posted - 18 December 2002 :  08:19:44  Show Profile  Visit Mr Pink's Homepage  Send Mr Pink an AOL message
Interesting thought. AOL screen names do have spaces in, but the email addresses don't. So Mr Pink would be mrpink@aol.com. From my experience, it isn't the spaces that is causing this particular problem, I would hazard a guess that the link to verify a members account is the problem, or rather people not knowing how to make the link work.

Martin
Leyland Forum Leyland Lancashire UK
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microzeta
Starting Member

8 Posts

Posted - 25 December 2002 :  19:08:49  Show Profile
yes, actually, I've just recently noticed that some of my members who try to register with an AOL e-mail don't have spaces in them, yet still bounce back. jfitz makes the most sense, but because I have no control over our e-mail server, I've had to disallow access to people who sign up with an AOL account
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Carefree
Advanced Member

Philippines
4207 Posts

Posted - 26 December 2002 :  12:08:36  Show Profile
One of my customers is a financial planning firm and they regularly get EMails bounced back from AOL - about 700 per month. AOL seems to do it arbitrarily, no rhyme or reason.
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