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cnewman777
Starting Member

48 Posts

Posted - 23 August 2002 :  14:01:53  Show Profile
I've been doing programming for awhile now. And from time to time I'll need to go to a forum to post a question. Usually about some web app that I need to implement in to one of my website. And it usually takes about 24 hours, somtimes 48 to get a response. Every since I've been posting questions and problems here in this forum. The Forum Admin team and moderator team have been very quick in replying back to me. Very Very impressive. On top of that, that staff that they have working these forums seem to have a very good knowledge of the software and how to fix it. Again,very very impressive guys (and gals if they are any on the team). Job well done!

Edited by - cnewman777 on 23 August 2002 14:02:16

HuwR
Forum Admin

United Kingdom
20584 Posts

Posted - 23 August 2002 :  15:54:42  Show Profile  Visit HuwR's Homepage
quote:

impressive guys (and gals if they are any on the team).


Yes ther are guys & gals
Thank you for your appreciation
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TestMagic
Senior Member

USA
1568 Posts

Posted - 23 August 2002 :  16:31:37  Show Profile  Visit TestMagic's Homepage
Yes, they are all great, aren't they? World class, in fact. I believe that they are both better and faster than any other support I've used, including all paid support that I might get every now and then. It truly seems that the Snitz model is the wave of the future, and I'm not kidding. Polite, interested volunteers helping out because they want to wins out over polite, uninterested paid workers helping out because they are paid to.

Interesting concept...

Snitz rocks! · Search 2
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taropatch
Average Member

USA
741 Posts

Posted - 23 August 2002 :  16:59:05  Show Profile
Yes, thank you to everyone involved for your tireless effort and tremendous product! Snitz rules!

AKW
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sji2671
Junior Member

United Kingdom
185 Posts

Posted - 23 August 2002 :  17:34:53  Show Profile  Visit sji2671's Homepage
quote:
On top of that, that staff that they have working these forums seem to have a very good knowledge of the software and how to fix it.


The amazing thing about this place is that it's non-profit with hours upon hours of work - not from staff, but voluteers who have gained their knowledge from experience, which is the best way, and the tireless effort they put in to help others is sometimes overlooked. The base code writers have done an amazing job with 3.4 recently and the moderators are a carefully selected bunch of folks who politely show you where you went wrong and more often than not guide you in the right direction.

< takes hat off >

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