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 Why no moderator icons? ( V3.3.02)
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Twig
Starting Member

5 Posts

Posted - 31 July 2001 :  12:03:31  Show Profile

Hi,
I've enabled Moderation in Admin options and have assigned a user (user type Moderator) as a Moderator of a test forum. A normal member makes a post to the forum and it just appears straight away.. The Moderator looks at the topic and can see no icons to hold or approve etc. the topic. I can't see any more setttings to do with Moderation, so what am I missing??

Also, in the Feature Configuration section Highest level of Subscription always shows No Subscriptions Allowed after submiting. Why??

Keep up the good work Guys!

Cheers, Twig.


HuwR
Forum Admin

United Kingdom
20585 Posts

Posted - 31 July 2001 :  12:08:53  Show Profile  Visit HuwR's Homepage
quote:

Hi,
I've enabled Moderation in Admin options and have assigned a user (user type Moderator) as a Moderator of a test forum. A normal member makes a post to the forum and it just appears straight away.. The Moderator looks at the topic and can see no icons to hold or approve etc. the topic. I can't see any more setttings to do with Moderation, so what am I missing??



When you create or edit a category/forum, you will see some drop down boxes where you set subscription/moderation.

The other question, I will check, sounds like a bug

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Twig
Starting Member

5 Posts

Posted - 31 July 2001 :  12:31:50  Show Profile

Hmmmm. When I create a new forum the only options available are:
Category
Subject
Message
Auth Type
Password
Member List

with the usual Post and Reset buttons at the bottom.

Have I missed a simple setting somewhere?
It was a clean install and uses SQL server 7.

Thanks.


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HuwR
Forum Admin

United Kingdom
20585 Posts

Posted - 31 July 2001 :  13:04:56  Show Profile  Visit HuwR's Homepage
you need to edit the category, and set the options there first, they cascade down, so if it is disabled at category level, you will not be able to set it at forum level

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hartc
Starting Member

7 Posts

Posted - 01 August 2001 :  03:29:24  Show Profile
Hi HuwR, I'm working on this with `Twig`. I still don't understand what is required to enable topic moderation.

You say we need to edit the category? I see no options there (edit category name) other than the ability to change the name of the category. Are we looking in the wrong place? Is there any documentation anywhere that details how to use the new features in 3.3.02?

Do you only get the options in the Category if you have managed to set a subscription level in the admin screens? As Twig has mentioned, it doesn't matter what we change it to, when we return to the admin screen it remains on "No Subscriptions allowed".





Edited by - hartc on 01 August 2001 03:40:49
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Till
Starting Member

Australia
31 Posts

Posted - 01 August 2001 :  06:19:57  Show Profile
Version 3.3.02 is full of bugs, more than version 3.3. Applying all the mentioned fixes make it worse :( If I were you, I would wait till version 3.3.3 is released, then maybe your problems will be solved. I get the same problems as you do, and applying all the mentioned fixes does not solve anything, just creates more problems!

I don't want this to sound ungrateful or anything, just stating facts. The guys here are working their fingers to the bones to get it right, but it wil take some time!

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HuwR
Forum Admin

United Kingdom
20585 Posts

Posted - 01 August 2001 :  06:58:03  Show Profile  Visit HuwR's Homepage
quote:

Version 3.3.02 is full of bugs, more than version 3.3. Applying all the mentioned fixes make it worse :( If I were you, I would wait till version 3.3.3 is released, then maybe your problems will be solved. I get the same problems as you do, and applying all the mentioned fixes does not solve anything, just creates more problems!

I don't want this to sound ungrateful or anything, just stating facts. The guys here are working their fingers to the bones to get it right, but it wil take some time!





Um, what facts are you stating, the bug reports do not reflect your statement

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HuwR
Forum Admin

United Kingdom
20585 Posts

Posted - 01 August 2001 :  06:58:43  Show Profile  Visit HuwR's Homepage
quote:

Hi HuwR, I'm working on this with `Twig`. I still don't understand what is required to enable topic moderation.

You say we need to edit the category? I see no options there (edit category name) other than the ability to change the name of the category. Are we looking in the wrong place? Is there any documentation anywhere that details how to use the new features in 3.3.02?

Do you only get the options in the Category if you have managed to set a subscription level in the admin screens? As Twig has mentioned, it doesn't matter what we change it to, when we return to the admin screen it remains on "No Subscriptions allowed".





Edited by - hartc on 01 August 2001 03:40:49



Do you have a URL I can take a look at

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Twig
Starting Member

5 Posts

Posted - 01 August 2001 :  10:54:12  Show Profile
The forum is on a server on our internal network so you won't be able to see it.
We are using V3.3.02 with all known fixes applied and uses SQL Server 7 database.

Other posts seem to indicate problems with storing settings for Subscriptions.
To reitterate, no matter what we change the value to it always displays No Subscriptions..

Thanks.

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hartc
Starting Member

7 Posts

Posted - 02 August 2001 :  04:24:42  Show Profile
It would seem that our inability to activate forum moderation is nothing to do with the subscriptions problem. As mentioned above, we couldn't enable subscription in the configuration screen - it would always default back to `No subscriptions allowed`.

We have now fixed this thanks to iryshe, topic id 13887 who suggested there was a missing STRSUBSCRIPTION with a value of 1 in table FORUM_CONFIG_NEW when using SQL Server. Subscriptions are now working correctly.

We still do not have any options anywhere (no pull down menus) to activate forum moderation.

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hartc
Starting Member

7 Posts

Posted - 02 August 2001 :  04:38:49  Show Profile
Okay, we've tracked down our problem.

It would seem that the subscriptions and moderation problems were connected as the appropriate records were not created correctly by setup.asp

my_Conn.execute ("INSERT INTO " & strTablePrefix & "CONFIG_NEW (C_VALUE,C_VARIABLE) VALUES ('" & rs("C_STRNTGROUPS") & "' , 'STRNTGROUPS')")
my_Conn.execute ("INSERT INTO " & strTablePrefix & "CONFIG_NEW (C_VALUE,C_VARIABLE) VALUES ('" & rs("C_STRAUTOLOGON") & "' , 'STRAUTOLOGON')")
my_Conn.execute ("INSERT INTO " & strTablePrefix & "CONFIG_NEW (C_VALUE,C_VARIABLE) VALUES ('1' , 'STRMOVENOTIFY')")
my_Conn.execute ("INSERT INTO " & strTablePrefix & "CONFIG_NEW (C_VALUE,C_VARIABLE) VALUES ('1' , 'STRSUBSCRIPTION')")
my_Conn.execute ("INSERT INTO " & strTablePrefix & "CONFIG_NEW (C_VALUE,C_VARIABLE) VALUES ('1' , 'STRMODERATION')")


This code is towards the bottom of setup.asp. All of the red lines don't appear to have executed correctly as the records were not present in FORUM_CONFIG_NEW. We've added STRSUBSCRIPTION and STRMODERATION to get them working. We obviously need to check all of the records to make sure they are all there. There were no error messages during setup.asp so does anyone know why the records were not created?


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