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homesweethome
Starting Member
6 Posts |
 Posted - 16 January 2007 : 14:05:13
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Hi all, I recently installed the Snitz Forum (latest version) on a new website and everything is fine except that the email component does not work at all. When I try to email a member, it says the message was sent, but in reality it never gets delivered. When a new member tries to register, neither admin nor the new member receive any emails. The only thing that works is if a member emails himself (I can send mail through the system from myself to the same address).
I tried variations in the email server address, but based on the set-up email I received from my hosting company (3essentials), I believe the correct one is mail.<mydomainnamehere>.net . My options for email components are CDOSYS, Jmail3.x, and Jmail 4.x. I have tried them all to no avail. I'm using a mySQL database. I really know nothing about website setup, so I don't know what else to try, or even what to search for to get help on these forums. I'd appreciate any ideas to get my email up and running! |
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ruirib
Snitz Forums Admin
Portugal
26364 Posts |
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homesweethome
Starting Member
6 Posts |
Posted - 16 January 2007 : 21:00:09
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| I just have a setup email from my hosting service that says to use mail.<mydomainhere>.net for SMTP and POP Servers. Do I need to try to contact them? |
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ruirib
Snitz Forums Admin
Portugal
26364 Posts |
Posted - 17 January 2007 : 04:30:26
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| I would contact them and let them know about your difficulties. Ask them about what they'd recommended for email component and whether the server requires authentication. |
Snitz 3.4 Readme | Like the support? Support Snitz too |
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ruirib
Snitz Forums Admin
Portugal
26364 Posts |
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homesweethome
Starting Member
6 Posts |
Posted - 19 January 2007 : 23:21:45
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I tried contacting the host...they replied "Please note that we don't provide third party coding assistance. It is beyond the scope of service we provide. We have checked and found that mails are sending fine from your domain. We have tested and was sucessfull in sending mail to a test mail account. Mail is sending fine from your domain. You need to check your code regarding the issue. "
They also gave me this link:
http://knowledge.3essentials.com/index.asp?menu=a1_2&go=article&id=27
but I'm not sure what to do from there... |
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homesweethome
Starting Member
6 Posts |
Posted - 23 January 2007 : 21:16:40
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| Does anyone have an idea of what I should do? I don't know where to get additional tech support, and the forum is not really functional without the email component. :( |
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AnonJr
Moderator
United States
5768 Posts |
Posted - 23 January 2007 : 22:05:36
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If you've got everything else set up right, its probably just a matter of uncommenting the 2 lines around 245-ish in inc_mail.asp and entering in your info.
Bear in mind I've never worked with JMail, but it seems to be the logical guess based on the two articles linked to from your host. |
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homesweethome
Starting Member
6 Posts |
Posted - 28 January 2007 : 21:26:51
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| Entering my user name and password? I tried that with JMail 4.x, but still nothing. Am I missing something obvious? I've run out of ideas of what to try. |
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AnonJr
Moderator
United States
5768 Posts |
Posted - 28 January 2007 : 23:49:13
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| Did you remember to uncomment the lines that you put your username/password in? I know it may seem a silly question, but its better to ask than to find out it was that simple all along... |
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thermal_seeker
Junior Member
United Kingdom
430 Posts |
Posted - 29 January 2007 : 02:24:29
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I use "aspemail" and had to add a couple of lines into inc_mail to enable the mails to be sent because of SMTP server authentication. I don't know if this applies to you??
Dave |
No good at coding, but I can plough a field !! |
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homesweethome
Starting Member
6 Posts |
Posted - 29 January 2007 : 22:40:43
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I did uncomment the lines...thanks though!
Thermal seeker, what kind of lines did you have to add to inc_mail? |
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thermal_seeker
Junior Member
United Kingdom
430 Posts |
Posted - 30 January 2007 : 01:40:52
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case "aspemail"
Set objNewMail = Server.CreateObject("Persits.MailSender")
objNewMail.FromName = strFromName
objNewMail.From = strSender
objNewMail.AddReplyTo strSender
objNewMail.Host = strMailServer
objNewMail.AddAddress strRecipients, strRecipientsName
objNewMail.Subject = strSubject
objNewMail.Body = strMessage
objNewMail.Username = "[USERNAME]"
objNewMail.Password = "[PASSWORD]"
on error resume next '## Ignore Errors
objNewMail.Send |
No good at coding, but I can plough a field !! |
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