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 Help: General / Classic ASP versions(v3.4.XX)
 forgotten passwords
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mrbigg
Starting Member

Canada
16 Posts

Posted - 23 August 2002 :  18:43:32  Show Profile  Visit mrbigg's Homepage
i have recently put a snitz forum on my site. during testing i noticed that if you followed the link on the login page to retrieve a forgotten password, a link is sent to the users mailbox, but it does not work! only half of the link appears highlighted. when clicked, the user is sent to the login page again!?!

i'm no asp expert (by no means) so if you could point me in the right direction to either fix, or remove this option!?!

sy
Average Member

United Kingdom
638 Posts

Posted - 23 August 2002 :  18:49:20  Show Profile  Visit sy's Homepage  Send sy a Yahoo! Message
Does this happen only when sending the password link to a free mail service like yahoo or hotmail?

Sometimes long URLS don't render correctly in these mail boxes, and there is nothing to do but tell your users to cut and paste, not click the link.

HTH,

Sy

The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails

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mrbigg
Starting Member

Canada
16 Posts

Posted - 23 August 2002 :  19:10:48  Show Profile  Visit mrbigg's Homepage
actually yes, and no, while testing, i used a web based e-mail address, but i tried to cut and paste the link to my browser, and all it returned is the login form, exactly as it was previously!

www.huckerz.com/forums/login.asp?target=default.asp

is the resulting page supposed to have the users name in the username field, and the password key in the password field?

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RichardKinser
Snitz Forums Admin

USA
16655 Posts

Posted - 23 August 2002 :  19:34:51  Show Profile
do you have your forum URL set to:

http://www.huckerz.com/forums/login.asp?target=members.asp/

it looks like you do (take a look at your faq.asp page). Please change it to:

http://www.huckerz.com/forums/
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mrbigg
Starting Member

Canada
16 Posts

Posted - 23 August 2002 :  19:35:10  Show Profile  Visit mrbigg's Homepage
thanks,

will keep my eye out for it!
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RichardKinser
Snitz Forums Admin

USA
16655 Posts

Posted - 23 August 2002 :  19:35:23  Show Profile
see above.
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mrbigg
Starting Member

Canada
16 Posts

Posted - 23 August 2002 :  19:46:43  Show Profile  Visit mrbigg's Homepage
changing the forum url helped, but i still had to cut and paste, that will be ok as long as i alter the e-mail message to warn users to cut and paste!
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RichardKinser
Snitz Forums Admin

USA
16655 Posts

Posted - 23 August 2002 :  19:53:22  Show Profile
the URL in the e-mail I received when I tested it was fine, I did not have to cut and paste it. (this was through yahoo mail).
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RichardKinser
Snitz Forums Admin

USA
16655 Posts

Posted - 23 August 2002 :  20:30:38  Show Profile
It looks to be a problem with the way IMail handles links in e-mails.
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mrbigg
Starting Member

Canada
16 Posts

Posted - 23 August 2002 :  20:55:52  Show Profile  Visit mrbigg's Homepage
thanks,

i'll try taking it up with them! you've been a big help!




Edited by - mrbigg on 23 August 2002 20:57:30
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